Customer Feedback Form

How satisfied were you during the process of inquiring through to gaining a quote?Extremely satisfiedSatisfiedNeutralNot satisfiedVery unsatisfied

How satisfied were you with the systems and organisation of On My Hand; for example our process of client forms, invoicing and quoting?Extremely satisfiedSatisfiedNeutralNot satisfiedVery unsatisfied

If you now think of your wedding and looking at your wedding photos, how satisfied are you with the brief given compared to what was delivered?Extremely satisfiedSatisfiedNeutralNot satisfiedVery unsatisfied

If you feel neutral or not satisfied, did we effectively communicate any changes to the brief with you? ie season dependent flowers, adjustments due to weather..

How likely would you recommend On My Hand to a friend, colleague or family member?Extremely LikelyVery LikelyLikelyNeutralNot Likely

If you wouldn't recommend On My Hand can you please explain why?

If you were not happy with our services in any way can you please explain why?

What was the best part about working with On My Hand?

Do you have any other comments?

Suggestions for improvement

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